CX Site Auditor
Give it your store URL. It finds conflicting promises and unanswered questions, then gives you specific fixes and suggested owners.
Download CX Site AuditorFour skills for your CX team.
Pick the one closest to a problem you dealt with this morning.
Download all four skillsTicket Second Opinion
Give it an anonymized conversation and the policy that applies. Get the next action, a reply ready to send, and an approval request if one is needed.
Download Ticket Second OpinionMacro Reality Check
Give it your support macros and the policies behind them. It shows what the customer still will not know, split into wording you can fix and decisions no one has made.
Download Macro Reality CheckEscalation Auditor
Give it an anonymized export of escalated tickets and the authority policy. It identifies patterns worth reviewing and makes clear what the evidence cannot establish.
Download Escalation Auditor